We are inspired by potential, ours and that of our customers. That’s why we’ve spent the last two decades designing and manufacturing innovative support products that help people continue to live independently. We believe that nothing should keep you from living the way you want to live, and we’ll continue to develop new ways to help you continue doing what you love with safety and confidence.


Great things can happen from a group of people with a common connection and purpose. We are committed to delivering smart, innovative support products that help our customers continue living the way they want. We care deeply for our customers, which translates into product quality and customer service.

Our History

HealthCraft was founded in 1993 by an engineer, occupational therapist and a former DME store owner. This unique leadership was the foundation of HealthCraft’s DNA – merging creativity with industry experience to solve mobility issues. To help people better use their abilities rather than suffer decreased independence. To keep people safe and to prevent falls. To share better design with the world. Twenty years later, the partners are still excited to bring new ideas to life.

Our Team

John O’Brien, P.Eng
President & CEO

John O’Brien has enjoyed the challenge of making things better as long as he can remember. As a teenager, he recalls creating simple solutions to make life easier for his grandmother, Rita, who was a wheelchair user. Like many engineers, John has always had a curiosity for how things work. But this curiosity is not limited to mechanical gadgets; John is also interested in how the physical world we create can affect our moods and perceptions. Having this broad knowledge allows John the ability to explore the possibilities of how things can be made better. As President at HealthCraft, John leads a talented multi-disciplinary team of designers who are able to move a product design from conception to production. Having these resources under the same roof gives HealthCraft the ability to modify and adapt to changes quickly. It’s an inventor’s dream come true!

Ed Thomas, OT Reg (ON)
Vice President

Ed Thomas is an occupational therapist, serving the Ottawa area for over 25 years. He is dedicated to prescribing the right product, tailored to match the exact needs of his clients. Since every person’s needs and abilities are different, many products on the market did not offer the best support for his clients. People would often comment on the appearance of these devices and frequently expressed wishes, “If only this item was not so institutional or mechanical looking.” Ed was able to channel this frustration into creative solutions, often safely modifying products to suit (or in many cases, create something original).

Don Ed
Vice President

Don Ed has been in the home health care industry since its infancy. For over 4 decades, Conval-Aid (the Ed family business) has been providing the Ottawa area with home health aids and wheelchairs. Through years of site visits and helping clients in the store, Don has developed an empathetic nature – always able to relate to customers & therapists. He has a genuine passion for making products more functional, as he has heard the concerns from those who are most affected by limited mobility.